Privacy Policy

In order to provide you with our products and services, we need to collect some personal information from you. This Privacy Policy outlines how we collect, store, use and disclose that information.  

Bebe Boxes ABN 27 695 053 586 respects the rights to your privacy and is bound by the Privacy Act 1988 (Cth) and any other relevant rules and legislation as may be enacted from time to time.  

By using this website, you agree to this Privacy Policy and consent to the collection and use of information by us in accordance with this Privacy Policy.  

What we collect 

The information we collect about you may include:  

• Your name and email address; 
• You residential, shipping and billing addresses; 
• Your bank account and/or credit card details; 
• Details of products or services you have previously purchased from us or enquired about; and 
• Your IP address, websites you visit and online searches you make.  

Please note that our website may also contain links to other sites, such as Paypal, that are not owned or controlled by Bebe Boxes. We are not responsible for the privacy practices of such other sites and you access them at your own risk.  

How we collect it 

Bebe Boxes collects personal information directly from you when you submit it via this website or to Bebe Boxes email. 

We may also collect personal information from publicly available sources, third parties such as our business partners, or social media platforms such as Google, Facebook, Instagram or Twitter. 

We may also use cookies to identify and personalise the browsing experience for repeat visitors to this website. You can continue to use this website by rejecting cookies, but your ability to use some features will be limited.  

How we use your information  

We may use your personal information for the purposes for which it was initially collected or purposes reasonably related to the initial purpose. This includes:  

• Providing you with our goods and services (including warranty services, repairs and refunds); 
• Respond to questions or product requests; 
• Keep a record of our dealings with each other; and 
• for purposes authorised by laws or regulations, such as to prevent or investigate crime.  

How we store your information 

Bebe Boxes takes reasonable steps to ensure that your information is protected from misuse and unauthorised access, modification or disclosure. All our employees are required to sign confidentiality agreements. Data is stored on systems that are regularly upgraded. However, as no system is 100% secure or error free, we cannot guarantee that your information is totally protected. If you enter personal information on our website, you should take reasonable steps to safeguard any passwords or other details associated with your use of the website. 

We will take reasonable steps to destroy personal information which is no longer required by us.  

Disclosing that information 

We never sell or disclose your personal information to other organisations except as outlined in this Privacy Policy.  

We may disclose your personal information to organisations which assist Bebe Boxes in providing our products or services, such as financial services providers (banks, Paypal etc) to complete your purchase (for e.g. to our payment processor to facilitate payments for our products that you buy from us with your credit card), mailing systems and courier companies and our professional advisers (accountants, lawyers and auditors). 

We may also disclose your personal information to our website host or third party service providers (for example Amazon, Google, Instagram and Shopify) in certain limited circumstances, for e.g. when our website experiences a technical problem or to ensure that it operates in an effective and secure manner.  

We may also release your personal information when required (including, without limitation responding to a subpoena) to do so by a court or government agency or when we consider that a company or individual may be engaged in fraudulent or dangerous activity.  

Changes to this policy 

We reserve the right to modify this Privacy Policy at any time and will modify this page accordingly. If we make material changes, we will notify you by email or via a notice on our home page.  

Contact us 

If you have any questions about our Privacy Policy or have a problem or complaint, please contact us at sales@bebeboxes.com.au Our team will endeavour to respond within 10 business days.  

If you believe we have not adequately addressed your company, you may seek further information and complain to the Privacy Commissioner at https://www.oaic.gov.au/.